Return & Refund Policy (Women’s Dresses)

We want you to be happy with your purchase. If you are not fully satisfied, you may request a return or refund under the conditions below:

1. Return Eligibility

• Items must be requested for return within 7 days of delivery.
• Products must be unused, unwashed, and in original condition with tags intact.
• Items showing signs of wear, damage, or alteration will not be accepted.

2. Non-Returnable Items

• Discounted or sale items
• Items purchased under special promotions (unless defective)
• Products without original tags or packaging

3. Refund Process

• Once the returned item is received and inspected, the refund will be processed.
• Approved refunds will be issued to the original payment method within 5–10 business days.
• Shipping charges are non-refundable.

4. Exchange Option

• Exchanges are subject to stock availability and must follow the same return conditions.

5. Damaged or Wrong Item

• If you receive a defective or incorrect item, report it within 48 hours of delivery with clear photos for assistance.

6. Return Request Support

• For return or refund assistance, contact: labelinsa@gmail.com